COVID 19 – updated 6.1.2021

Counselling is a service relating to mental health. During the current lockdown online sessions via Zoom are the safest, preferred option. However, for some, online sessions are not an option. In such cases, face to face counselling may be available.

Coronavirus (COVID-19) Risk Assessment updated 4.1.2021
Risks identified
What is coronavirus (COVID-19): a large family of viruses that can cause
infections ranging from the common cold to severe acute respiratory
How it spreads: the virus is transmitted between humans in droplets from
coughing and sneezing and touching or shaking hands.
Symptoms of COVID-19: Symptoms include fever, fatigue, muscle pain and
dry cough and difficulty breathing and loss of sense of smell and / or taste.
Who might be harmed and how: Clients, therapist, members of therapist’s household. The virus is transmitted between humans in droplets from coughing and sneezing and touching or shaking hands. The virus can be picked up by touching contaminated surfaces.
Risk Reduction
Government advice concerning COVID-19 is to stay alert: limit contact with
other people, keep your distance and wash your hands regularly. Do not
leave home if you or anyone in your household has symptoms.
The opening up of the economy following the COVID-19 outbreak is being
supported by NHS Test and Trace. The therapist will keep a temporary
record of clients and visitors for 21 days, to assist NHS Test and Trace with
requests for that data if needed (see￾safely-during-coronavirus-covid-19/close-contact-services#close-contact-2-1).

Risk Management
1 Clients to self review screening questions before their counselling
appointment (if they have a new continuous cough, a high
temperature, or loss of smell or taste they should reschedule their
appointment). No cancellation fee will be charged for late
cancellation in this instance.
2 If client or therapist have been told to self isolate, online
appointments may be offered via Zoom.
3 Clients to attend on their own where possible.
4 Arrival and departure times to be spaced out. Client not to arrive
early to avoid congestion.
5 Door bell, door handles and chairs to be cleaned after every client.
6 Client to use hand sanitiser provided or their own hand sanitiser
before they enter the premises.
7 Clients to bring their own drink, tissues and face covering if required.
8 Client to avoid touching surfaces where possible.
9 Windows to be opened in the counselling room to ensure ventilation.
10 Client or therapist must cough or sneeze into their sleeve if not
wearing a face covering.
11 Client and therapist to wear face mask and remain 2 metres apart as
client enters and leaves counselling room.
12 There will be no physical contact between client and therapist.
13 Chairs in the counselling room to be placed 2 metres apart.
14 Toilet facilities temporarily unavailable for client’s use.